Tracking Success Story

The Red Dog Company

Meet the Client

The Red Dog Company (thereddogcompany.com) The Red Dog Company is a British luxury pet brand dedicated to creating premium dog beds, mats, collars, and accessories. All products are made in the UK.

The Red Dog Company logo

Challenges

  • Low Data Accuracy for Google Ads and Meta Ads

    Leads to weaker ad performance and misguided decisions.

  • Inflated Data for GA4

    Leads to misguided decisions.

  • Poor Attribution

    Misrepresents channel performance, leading to poor budget allocation.

Objectives

  • High Data Accuracy

    Reliable tracking improves ad performance and enables confident decision-making.

  • Improved Attribution

    Clearer attribution shows the true value of each channel and boosts campaign performance.

Initial Setup

  • Tracking Configuration

    GA4 used Google Tag Manager (GTM), Google Ads used checkout scripts, and Meta Ads used Shopify's native integration.

  • Tracking Method

    The client relied on client-side tracking, which is vulnerable to being blocked by ad blockers, iOS privacy restrictions, and other tracking prevention mechanisms. This results in lower data accuracy and weaker attribution across marketing platforms.

Solutions

  • Tracking Configuration

    All tracking was centralized using Google Tag Manager (GTM) to manage all tracking in one place. We also leveraged Stape's app to implement e-commerce dataLayers, which relies on customer events.

  • Tracking Method

    A custom server-side tracking setup was implemented using Stape. This approach enhances data accuracy, improves attribution, provides more control over data, allows for data enrichment, and even slightly improves site speed.

Project Results

0%

Data Accuracy

+0%

Accuracy Improvement

+0%

Attribution Improvement

Understanding Metrics

Data Accuracy: Measures the percentage of actual purchases that are successfully recorded in each platform. The data accuracy should be as close to 100% as possible, but we should also avoid inflated data.

Accuracy Improvement: Shows the percentage increase in data accuracy after the project, averaged across all marketing platforms.

Attribution Improvement: Shows the percentage increase in properly attributed events after the project. It reflects how many more events are now correctly assigned to marketing channels instead of being classified as unattributed (e.g., Direct or Not Set).

Overcoming Tracking Restrictions: Represents the percentage of users who use a tracking prevention system. While not all of these users necessarily block tracking right now, it reflects the potential for data loss.

Data Accuracy

PLATFORMBASELINEFINAL OUTCOMEUPLIFT
GA4170.1%97.3%Eliminated inflation
Google Ads~52.5%~97.3%+44.8% events
Meta Ads73%100%+27% events

The industry average is between 60% and 70%.

Business Impact

  • Ad Performance

    With more conversion data, ad platforms can optimize targeting, bidding, and delivery more effectively, maximizing return on ad spend and reducing wasted budget.

  • Data Analysis

    More data ensures we get the full picture, so we don’t miss important insights and can more effectively analyze and optimize marketing and website performance.

Attribution Improvement

HEALTHBASELINEPROJECT TARGETUPLIFT
Direct/GA440%<25%+16.7% attributed events
Payment Processors1%0%+1% attributed events
Cookie Data0%100%more attributed events

Business Impact

  • Ad Performance

    Accurate attribution allows ad platforms to allocate credit to the right touchpoints, improving campaign targeting, bidding, and budget allocation. This leads to better return on ad spend and more effective use of marketing resources.

  • Data Analysis

    When attribution is accurate, businesses can make informed decisions based on reliable data, optimizing future campaigns and improving overall marketing strategy.

Overcoming Tracking Restrictions

Business Impact

Tracking Accuracy:

Server-side tracking bypasses current tracking restrictions, ensuring high data accuracy and attribution.

Future Resilience:

As tracking prevention systems evolve, server-side tracking provides a future-proof solution.

Project Outcomes

We bypassed these restrictions with server side tracking.

Additional Improvements

Beyond measurable gains in tracking accuracy, attribution, tracking prevention mitigation, and site speed, the project delivered several structural and strategic improvements that significantly strengthened the overall tracking foundation.

New Events:

Added previously untracked events to capture key user interactions across the customer journey, enabling more granular segmentation and remarketing.

New Parameters:

Introduced additional parameters to enrich events with more context, supporting advanced remarketing and deeper analysis.

Clean Setup:

Simplified and standardized the tracking setup by removing legacy issues, reducing complexity, and ensuring clear ownership and long-term scalability.

Integrations:

Aligned analytics and advertising platforms to ensure consistent event logic, reliable data flow, and platform readiness.

Data Enrichment:

Enhanced events with additional first-party and contextual data to improve attribution, audience building, and performance optimization.

Client Experience

★★★★★

Many have tried and failed - Igor is the first person to sort out our tracking - and to a high standard of accuracy. We are very pleased with the results.

Nick L

Founder

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  • More higher quality data to optimize website, user journey and marketing.
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  • Clean and easy-to-manage setup.